Knowledge As Power provides consulting services, usability studies, and event management. Our advising supports open, modern, and interactive governments from the city to the national level. We’ve provided advice on how to create and manage open government solutions for national governments (including the US Congress, the White House, several US agencies and 10 Downing Street), as well as state and city governments (the NY State Senate, British Columbia and the cities of Seattle and San Francisco). We believe that creating useful and intuitive online services is key to giving citizens greater access to, and engagement within, government. We also think great advising doesn’t have to cost taxpayers a lot of money to yield great results.
KAPadvising structures its advising process a bit differently than most government consultants. Here’s how:
KAP’s staff and meet with your team, discuss current challenges, brainstorm solutions, connect your organization with resources to leverage, and apply KAP’s research on usability, gov 2.0, and government technology trends, to make recommendations, or work with your web team on design and implementation.
KAP usability studies
KAPadvising’s usability studies have three tiers, reflecting the quantity of research conducted, the amount of reporting, and the diversity of the audience included within the study. KAP provides low rates to governments by leveraging various resources available to us as a nonprofit organization. We also ask our government partners to provide a quiet office space we can conduct the studies, lunch for the usability viewing sessions (lunch is for your staff, who are at the viewing), a internet connection if needed, and one to two staff contacts we can work with on the iterative process of designing the usability study.
Knowledge As Power’s usability client, the City of Seattle, redesigned Seattle.gov based on KAPadvising’s usability study and 79 page report. Just months later, Seattle.gov was recognized as the best municipal website in the United States.